About the Authors
Acknowledgments
Foreword by Tangie Newborn
Preface by Patricia St.Onge
Conversation as a Tool for Transformation
by Patricia St.Onge
Why This Conversation Is So Challenging
Use the Power of Language to Unleash Capacity
Clarify the Conversation with Definitions
What You Can Gain from This Book
Write Your Own Definition
The Process behind This Book
How This Book Is Organized
About the Organizations Involved in This Book
Some Questions and Answers about Cultural Competency
Practitioner Perspectives of Five Major Ethnic Communities
Chapter 1. My Journey Is a Slow, Steady Awakening
by Beth Applegate
Coming to Terms with “Double Consciousness”
Managing a Lingering Fear
White Privilege in the United States—A Historical Framework
Taking Responsibility for Privilege and Moving Beyond It
Think Beyond “Diversity”
Look for Signs of Critical Cultural Competency in Organizations
Translate Theory into Powerful Practices
Case Study: Three Dimensions of Critical Cultural Competency
Acknowledgments
Chapter 2. Each Generation Is Different
by Vicki Asakura
Asian and Pacific Islanders in America: A Demographic Overview
The Historical Context--Waves of Immigration and Preujudice
Community-Based Organizations Emerged
Implications for Capacity Building
Ike's Principle's
Chapter 3. Meaning Making Is the Challenge of Cultural Competency
by Monika K. Moss
My Personal Journey
The Impact of White Supremacy
The Continuing Legacy of Slavery
Learning from Clients
Beyond the "Right Way"--Making Meaning
Building Cultural Competency
Beyond Individual Relationships--The Systemic Level
Expanding the Vision
Chapter 4. I Can Hear the Heartbeat of the Drum under the Surface of the Words We Speak by Patricia St.Onge
The Historical Landscape of North America
More About the Historical Framework
My Process
Implications for Capacity Building
Why I am Telling you About Giveaway
Chapter 5. Changing the Conditions that Made Me Feel Unwelcome
by Alfredo Vergara-Lobo
The Reality of Colorism, Racism, and Classism
Key Differences to Remember
Additional Factors in the Consulting Engagement
The Primacy of Process: Creating San Fransisco's Youth Commission
Key Aspects of Cultural Competency
by Patricia St. Onge
Chapter 6. Cultural Competency as Discovering Context
See Differences as Always Present
Discovering Differences
Locate Your Own Cultures
Understanding My Own Cultures
Develop Intimacy with the "Other"
See the Dominant Culture as One of Many
Discover the Influence of Geography
Look for Conflicting Cultural Norms
Look for Intersecting Identities
See Race as the Major Fault Line in the U.S. Context
Look for Historical Roots of Institutions
Chapter 7. Cultural Competency as a Community Process
Start with Nonharming
Look for Signs of Sustainable Process
Base Cultural Competency on Intention and Values
Core Values for Capacity Building
Notice Who Is in the Room--and Who Is Not
Self-Assesment in Three Parts
See Everyone As a Learner
The Power of Sitting
Honor Transparency and Trust
Be Willing to Wear Many Hats
Paying Attentions to Culture: A Leader's Experience
Name the Elephants in the Room
Create a Shared Vocabulary
Fully Engage People in the Processes That Affect Them
Practice Authentic Collaboration
Consider Creating an Identity Match
Investing Time in Identity Matching: Three Lessons
See the Pitfalls of Being an "Insider"
The Power Flower: Understanding Your Own Cultural Location and That of the Client or Grantee
Make a Long-Term Commitment to Build Relationships
Bring Capacity Building to Executive Transitions
Leave Knowledge on the Ground, Supporting Sustainability
Chapter 8. Cultural Competency as Changing Institutions
Wake Up to Privilege
The Privilege Continuum
Recognize and Extende Privilege
Understand the Types of Power
Challenge Conventional Beliefs and Power
Exercise Power Deliberately
Dealing with Power Differentials
Notice and Name the Various Forms of Oppression
How Language Intersects with Power
Examine Systems and Structures
Looking for Structural Racism
Match Individual Change with Institutional Change
Building Capacity for Advocacy: Eight Key Principles
Chapter 9. Continuing the Conversation About Cultural Competency
Keep Asking Questions
Review Some Answers
Speak Your Vision of Justice
Resources
Resource A: Key Terms for Cultural Competency
by Brigette Rouson
Capacity Building
Cultural Competency
Culture
Diversity
Inclusiveness
Internalized Oppression
Racial Equity
Structural Racism
White Privilege
Resource B: Summary of Research Findings
by Brigette Rouson
How Does Cultural Competency Differ from Mainstream Practice,
and Why Is It Important?
How Can Cultural Competency Be Applied in Practice?
What Are Long-Term Implications for the Capacity-Building Field?
Resource C: Literature Review
by Brigette Rouson
Context for This Literature Review
Key Points
Effectiveness as a Matter of Cultural Competency
Community Building—Race, Culture, History, and Power
Finding the Ways Forward
Cultural Grounding for Effective Nonprofit Support
Nonprofit Leadership and Diversity
Informing Practice, Making Change
Cultural Competency in Money Matters
Capacity-Building Strategies
Lessons from Other Arenas
Conclusion
Resource D: Voices From the Field: Stories from Peer Dialogues
by Brigette Rouson
Matters of Time, Commitment, and Resources
Strategies for Matching Cultural Identity
Grounding the Capacity-Building Relationship
Honoring Culture, Transforming Dynamics
Place, Politics, and Past in Cultural Identity
Insider-Outsider Dynamics
Religion, Family, and Other Distinctions
Cultural Competency in Grantmaker Practice
Resource E: Strategies for Dealing with Internalized Oppression and Structural Racism by Patricia St.Onge and Wilson Riles
Resource F: Self-Assesment in Three Parts
by Patricia St. Onge
Resource G: Bibliography
Notes
Index
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